• Mon - Sat 8.00 - 17.00
  • Silicon Mountain, Buea, Cameroon
  • +237 673 995 007

Terms & Conditions

Terms & Conditions


1.1       Terms and conditions for users otherwise referred to as Terms of Use, the terms “we”, “our”, “us” means Mungenowtrips.com and its partners, employees, officers, agents, affiliates or assigned parties.

1.2  “Website” refers to mungenowtrips.com

1.3       By gaining access and using this Website, you agree to abide to the Terms of Use, the Privacy Policy and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. However, if you do not agree with any of these Terms, your only option is to stop using the Website. All material contained in this Website are protected by applicable copyright and trademark law.

1.4       Individuals under the age of (18) years may not use the website and may not accept the Terms of Use if they cannot obtain the permission of a parent or guardian.

1.5       By agreeing to these terms and conditions within this document you accept expressly all terms or you accept by default if you use this website.

License Use & Restrictions

2.1       Permission is granted to temporarily download materials on the Website for personal, non-commercial viewing only. However, you may not:

  • Modify or copy the materials and / or use for commercial purpose or for public display (commercial or not);
  • Attempt to duplicate any part of the software applications contained on the Website;
  • Remove any copyright or other proprietary notations from the materials;
  • Transfer the materials to another person or “mirror” the materials on any other server.

2.2       By using our Website you irrevocably agree and undertake to ensure that you will not:

  • Use any automated device, software process or means to access, retrieve, scrape, or index our Website or any content on our Website;
  • Use any device, software, process or means to interfere or attempt to interfere with the proper working on our Website;
  • Undertake any action that will impose a burden on our infrastructure that we deem, in our sole discretion to be unreasonable or disproportionate Website usage;
  • Use or index any content or data on our Website for purposes of:
  • Constructing or populating a searchable database of travel and visa related services,
  • Building a database of visa travel service information; or
  • Competing with us in any manner that we have not specifically authorized;
  • Transmit spam, chain letters, contents, junk email, surveys, or other mass messaging, whether commercial in nature or not;
  • Use our Website or any content from our Website in any manner which we in our sole discretion determine as not reasonable and/or not for the purpose which it is made available;
  • Violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
  • Reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptation of, publicly display, sell, trade, or in any way exploit our Website or any content on our Website, except this is expressly authorized by us; or
  • Transmit or attempt to transmit any computer viruses, worms, defects or other items of a destructive manner.

2.3       We reserve the right to exercise whatever means we deem necessary to prevent unauthorized access or use of the Website, including but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.

2.4       This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Your Responsibilities

3.1     Mungenow Trips is not an airline nor an embassy and only provides a service whereby individuals and corporates may avail electronic visas, air tickets and other travel related services conveniently and in a cost-effective manner. We are able to do this in most cases by working with a combination of both 3rd parties and/or the approved authorities depending on the service.

3.2       Details are hosted by us in good faith but are produced directly availed from the appropriate authorities and/or third parties. You are responsible for making your own enquiries and we provide no guarantee and accept no responsibility for the accuracy or completeness of any information contained within our platforms (website and app).

3.3       You remain responsible for verifying, confirming and ensuring accuracy of any Details.

3.4       You are responsible for carrying out your own independent verification before committing to any purchase on our platforms.

3.5       You are responsible for ensuring that you act in good faith towards any other parties.

3.6       You represent and warrant that your use of our Website will comply at all times with these Terms of Use and any further terms that may apply to you in relation to your use of our Website, including all amendments and revisions to these Terms in accordance with Clause 8 herein;

Limitations of Use

4.1       Under no circumstance will we be liable for damages (including, but not limited to damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website.

4.2       We will not be liable for any loss or damage arising under or in connection with:

  • Any failures due to software or internet errors or unavailability, or any other circumstances beyond our reasonable control;
  • Any loss of your password or account if caused by a breakdown, error, loss of power or otherwise caused by or to your computer system and/or your account;
  • The use of, or inability to use, our website;
  • The reliance on any content portrayed on our website;
  • Any direct, consequential, special or punitive loss, damage, costs and expenses;
  • Loss of profit, business, reputation;
  • Damage to or corruption of data.

4.3       Unless we otherwise expressly agree in writing, you agree not to use our Website for any commercial or business purposes over and above the manner specified in these Terms of Use.

4.4       We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technological harmful material that may infect your computer equipment, computer programs, data as a result of using our Website or to your downloading of any content on it, or any website linked to it.

4.5       If you enquire about a travel related service on this Website, you acknowledge and agree that your details will be shared with the appropriate authority or 3rd party you are enquiring about. We do not accept any liability for any further communications that you receive directly from that such authorities and/or 3rd parties.

Revisions and Errata

The materials appearing on the Website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on this Website are accurate, complete, or current. We may make changes to the materials contained on the Website at any time without notice.

Website Availability

We strive to ensure that our Website and the services offered are available to you at all times but cannot guarantee that either the Website or the services will operate continuously, without interruptions or be fault free. On occasion, necessary maintenance or upgrade work requires us to make the Website and the services unavailable without notice, but we aim to keep downtime to a minimum. We accept no liability for any interruption or loss of service. We reserve the absolute right to alter, suspend or discontinue any part of our Website or the services, including your access to it.

Third Party Dealings and Links

Mungenow Trips website may contain links, hyperlinks and pointers to third party products, services and/or websites that are not directly affiliated with us. We therefore cannot guarantee or take responsibility for them. Our Website may also contain advertising from third parties and we are not responsible, nor do we make any warranties or representations for any misleading or inaccurate advertisements which are the sole responsibility of the advertiser.

Any links or advertisements on our Website should not be taken as an endorsement by us of any kind. Furthermore, our Website contains data provided by third parties and we accept no responsibility, nor do we make any warranties or representations for any inaccuracies in this material. You agree to release us from any claims or disputes of any kind arising from or in any way connected to such disputes with third parties.

By using the Website, you grant us an irrevocable, world-wide, royalty free license to commercialize, copy, license to other persons, use and adapt for any purpose any material you generate or submit to make use of the Website. We do not warrant that the content, links, or sub-domains contained on, or associated with our Website will be available and accessible to you at all times. Information on our publications, posts, inserts, information, content should not be regarded as a substitute for professional legal, financial travel consultancy advice.

Site Terms of Use Modifications

We may revise these Terms of Use and any such Terms for the Website at any time without notice. By using this Website, you are agreeing to be bound by the Terms of Use.


5.1       In these Terms of Use “Contributions” means any information including data, text, video, still images, audio or other material that we have permitted you to host, share, publish, post, store or upload on our Website.

5.2       We may at any time, without liability to you, remove, alter or disable access to any or all of your Contributions in our sole discretion without prior notice to you. Without limiting the previous sentence, we may remove or disable access to any or all of your Contributions if we consider that:

  • Those Contributions are in breach of any law or regulation;
  • Those Contributions infringe the intellectual property rights of any third party;
  • It is required to do so by a regulatory body or any relevant authority pursuant to an interim or final take-down notice;
  • Those Contributions are misleading or deceptive;
  • Inappropriate in regards to the purpose of our Website;
  • Offensive, materially incorrect, obscene or defamatory;
  • Unlawful and/or against the customs or norms of the region in which this Website is referred too; or
  • Corrupted, due to the presence of a virus or other disabling code.

5.3       To the extent that any Contributions are proprietary in nature, you grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable and irrevocable license to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and display and publicly perform your Contributions throughout the world in any medium, whether currently in existence or not.

5.4       You also grant each user of our Website the right to use your name or the name you submit with the Contribution, and, the right to represent and warrant that:

  • You own and control all of the rights to the Contributions; or
  • You have the lawful right including all necessary licenses, rights, consents and permissions to use and authorize us to display the Contributions.

For any Contributions that you may retain moral rights in, you declare that:

  • You do not require that any personally identifying information be used in connection with the Contribution, or any derivative work, upgrade or update of the Contribution; and
  • You understand that when accessing our Website, you may be exposed to the Contributions of other users of our Website. You acknowledge and agree that we do not have control of and are not responsible nor do we warrant the veracity of these other Contributions.

5.6       You represent and warrant that:

  • You have the lawful right including all necessary licenses, rights, consents and permissions to use and authorize us to display your Contributions;
  • You will not make any Contributions that infringe the intellectual property rights of any third party, and you agree to pay all royalties, fees or other monies payable by reason of any Contributions made by you; and

You will not make any Contributions that:

  • Are misleading, deceptive and / or materially incorrect;
  • Are likely to cause offence or defamatory;
  • Directly or indirectly involve the advertising or marketing of any products or services;
  • Are obscene, including pornographic, hateful, racially or ethnically offensive material;
  • Are otherwise unlawful or encourage unlawful conduct; or inappropriate.

Intellectual Property Rights

6.1     Except in case where it is expressly stated, all contents of the Website are copyrights, trademarks, intellectual property owned, controlled or licensed by us, our affiliates or by third parties who have licensed their materials to us and are protected by the applicable laws.

6.2     We, together with our suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of our or any third party’s intellectual property rights. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or re-post anything on this Website for any purpose.

6.3     Our names and logos and all related product and service names, design marks and slogans are our trade or service marks or our licensors. No trademark or service mark license is granted in connection with the materials contained on this Website.

Electronic Communications

7.1     By using Mungenow Trips website or in sending us emails, you are communicating with us electronically. You consent to receive electronically any communications related to your use of this Website. We will communicate with you by email or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide on the Website for your account.


8.1     By using our website, you agree to indemnify us and our affiliates (our officers, agents, partners) against any and all loss, liability, claim or demand, including reasonable attorney’s fees, arising out of, or in connection with your use of and access to our Website or making Contributions not in accordance with the Terms.

8.2    For all electronic visa applications made through Mungenow Trips, our partners apply for the same following guidance provided by the appropriate immigration rules. In case of any rejection or delay due to any reason, Mungenow Trips or her partners will not be responsible for refund or retrieval of the amount paid.


The materials on our Website are provided on an “as is” and “as available” basis and we make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representation concerning the accuracy, likely results, or reliability of the use of the materials on the Website or otherwise relating to such materials or on any site linked to this Website.

Also, you indemnify us from any loss or misappropriation arising from monetary transactions between you and any third party contacted via our website be it an agent, appropriate authority or any other third party as we cannot authenticate, guarantee or are we directly involved in such a transaction. You personally have it a duty to check accuracy of any such demands before payment.

Governing Law

9.1     These Terms of Use and your access to the Website is subject to and governed by the laws of the Republic of Cameroon. You agree to submit to the exclusive jurisdiction of the Courts of Cameroon.

9.2     If any term of the Agreement is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

Contact Us

10.1     Our official website is: www.mungenowtrips.com and our subscribers travel agencies and/or electronic visa issuing authorities. We only provide information and packages provided to us by our subscribers. Services and packages listed on Mungenow Trips website should represent a fair and accurate portrayal of the service itself and the proposed transaction. To report any suspected misleading service or package offering on our site please send us an email with the details to: info@mungenowtrips.com

If you have any queries, complaints or recommendations about these Terms of Use, please contact us by email at: info@mungenowtrips.com